Recent Assignments

• International survey and research assignment for leading on-line travel provider on usability and perception of their suppliers of hotel product.
• Distribution and technology review plus ongoing advice to a boutique hotel operator
• Management of outsourcing of call centre operations for a major budget hotel chain
• Review of destination management strategy and systems for a principal UK city
• Revenue management review and consultancy to a large ferry company
• Distribution strategy and systems review for another budget hotel chain plus ongoing support
• Strategy review, in conjunction with PKF, for the UK arm of a worldwide hotel consortium
• Competitive review on behalf a business house travel agency and audit of system effectiveness
• Introduction and enhancement of a sales management reporting system for an international hotel chain
• Due diligence exercises on behalf of venture capital companies on strategic acquisitions of hotel technology and marketing companies
• Sales and marketing, IT and revenue management consultancy in support of a major luxury resort development in Cape Verde islands

Recent and current clients include: